Shipping
- Shipping is free within Mainland UK.
- Shipping to Northern Ireland is an additional £20 (Less than 30kg per item) + VAT/order, while larger pallet orders may be subject to additional fees.
- Shipping to UK islands (Orkney, Isle of Man, etc), Ireland, and Mainland Europe is priced upon request, depending on external courier charges.
- All customs tax duties and import fees are the responsibility of the buyer.
Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@kowo.co.uk.